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WELCOME TO YOUR NATURAL HEALTHCARE CENTRE

TENDY DISTRIBUTOR POLICY

Code of Conduct and Policies for Tendy Distributors

Rules and Regulation

* Provide Identification simple personal data such as ID Name, Mobile number and address.
* Incentive pay through Internet Banking Online Transfer, must provide Bank account number.
* Distributor personal data protect by Personal Data Protection Act 2010.
* Customer must login by the link you provide. Total amount spent will record and classify commission to Distributor Account.
* Special promotion or offer products are not entitled for commission or lower.
* Incentive earned are not-transferable and/or assignable to any other person (s).
* We strictly prohibit any exploitation, bragging, cheating and deceptive advertising.
* We strictly prohibit any behavior using our company name or remodify packing to achieve cheating purpose 。
* Tendy Distributor Programme only applicable for Malaysian and Singaporean. If foreigners are interested, or would like to have more information, drop us email to:tendyherbal@gmail.com
* Tendy Distributor Programme serve to promote our Branding Online Commercial. We do not encourage Distributor to stock-up or fund investing and we will do the rest
1. Receiving and Manage Order
2. Packing
3. Courier
4. Refund and Return
5. Queries and Replies
6. After Sales Service and Follow-Up
7. Online Payment
* Tendy Herbal reserve the right to make changes of rules and regulation without prior notice.
* All rules and regulation will publish on www.tendyherbal.com
* Oral agreement and promise are not recognize.

Promises of Tendy Herbal

01. We will refrain from deceptive or unfair sales practices.
02. Malicious Competitive are strictly prohibited.
03. We will provide truthful and accurate information— based on facts—regarding our earnings opportunity.
04. We will face up the Policy of Price Protection.
05. Hard Selling is NOT recommended.
06. We will respect your request for privacy.
07. We will not sell products that do not comply with company standards.
08. Any form of Calumny or Defamation are strictly prohibited. ( Ordinance Regulating the Use of Internet )
09. We are committed to serving our customer.
10. Compulsive Sales and Fund Invest are strictly prohibited.
11. We will not expect you to purchase unreasonably large amounts of product inventory.
12. We will promise to make every reasonable effort to resolve complaints through the company’s complaint handling process. If you have complaints can drop us a email: tendyherbal@gmail.com
13. We will provide accurate and complete product descriptions and comparisons.
14. We will provide periodic account status detailing purchases, earnings, commissions, bonuses and other relevant information.
14. We will clearly articulate pricing and terms of payment.
15. We will provide truthful and fair commentary:
16. Providing only company-authorized product claims.
17. True, applicable, relevant testimonials free from deceptive/unfair comparisons or comments.

Personal Data Protection Notice

The Personal Data Protection Act 2010 (hereinafter referred to as the “PDPA”), which regulates the processing of personal data in commercial transactions, applies to Tendy Herbal and its related companies (hereinafter referred to as “our”, “us” or “we”). For the purpose of this written notice, the terms “personal data” and “processing” shall have the meaning prescribed in the PDPA.

 


1. This written notice serves to inform you that your personal data is being processed by or on behalf of Tendy Herbal.

 


2. The personal data processed by us include all information contained in Distributor Application Form, Online System Application Form, Incentive Statement and all other related documents together with other information we may obtain about you, including but not limited to personal data collected through both oral and or written communications with you.

 


3. We are processing your personal data, including any additional information you may subsequently provide for the following purposes:

* Communicate with you through letter, phone call, SMS, e-mail, bulletin and other correspondences
* Provide services to you within the confines of the business such as calculation of bonus, marketing plan
* For billing and financial purposes, including collections and or payments (and all transactions related thereto), accounting and tax
* Respond to your inquiries
* Administer your participation in company events, activities and company organised programs
* Compilation of surveys and or questionnaires
* Provide you with company information about products, sales promotion etc. unless you have indicated that you do not wish for us to process your data for such purposes
* Announcement and recognition of rank promotion and or company updates

 

4. It is obligatory that you supply us with the personal data unless we otherwise specify. If you fail to supply to us the personal data which is obligatory to be provided by you, we may not be able to process your personal data for any of the Purposes.


5. In addition, you hereby expressly consent to our processing of your sensitive personal data such as information about your name, NRIC No., contact details, occupation, income, sponsorship information etc. for the Purposes.


6. You may access and request for correction of your personal data and to contact us with any enquiries or complaints in respect of your personal data to our Customer Service Officer at tendyherbal@gmail.com.

 


7. Your personal data may be disclosed to our related entities, licensees, auditors, banks, governmental and or quasi-governmental departments and or agencies, regulatory and or statutory bodies, business partners and or service providers and any such third party requested or authorized by you for any of the above Purposes or any other purpose for which your personal data was to be disclosed at the time of its collection or any other purpose directly related to any of the above Purposes.

 


8. Your personal data may be transferred to a place outside Malaysia.

 


9. We may request your assistance to procure the consent of third parties whose personal data is provided by you to us and you agree to use your best endeavors to do so. You shall indemnify us in the event we suffer any loss or damage as a result of your failure to comply with the same.

Terms of Use

Accesses to and use of the tendyherbal.com and the products and services available through this Website are subject to the following Terms of Use. The words 'we', 'us'  mean tendyherbal.com. The term 'you' and 'your' refer to distributors, customers and the public.

Acknowledgement & Acceptance
By using this website, you expressly agree to be bound by the terms stated as of below and acknowledge that you have read, understood and accepted them. Please discontinue your use of this site if you do not agree with them. These terms of use currently apply but may be amended or edited from time to time.
 
Governing Law
All matters and issues relating to the use or interpretation of these terms of use shall be governed by Malaysian laws for Malaysian citizens and / or permanent residents.
 
Intended Use & Children’s Information
This is a business and commercial site, and therefore is not intended for individuals under the age of 18. Part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Tendy Herbal does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


Cookies
Like any other website, tendyherbal.com uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
 
Disclaimer
The information, materials and services contained on this site are provided to you on an "as is", and "as available" basis. We do not warrant or guarantee the accuracy or completeness of this information, statements, contents or materials, and expressly disclaim any liability for any errors, omissions and/or inaccuracies in this information, statements, contents and materials. Tendy Herbal shall endeavour its best but is not obliged to correct any inaccuracies, errors, omissions or typographical errors in the information posted to this Website, and such information including information on pricing and availability of goods may be changed, amended or updated without notice.


Limitation of Liability
To the maximum extent permitted by law, in no event shall company be liable to you or any third-party for any lost profits, lost data, , or any indirect, consequential, exemplary, incidental, special or punitive damages arising from or relating to these terms or your use of, or incapability to use the site even if company has been advised of the possibility of such damages.  Access to and use of the site is at your own discretion and risk, and you will be solely responsible for any damage to your device or computer system, or loss of data resulting therefrom.

To the maximum extent permitted by law, notwithstanding anything to the contrary contained herein, our liability to you for any damages arising from or related to this agreement, will at all times be limited to a maximum of fifty Ringgit Malaysia (RM50). The existence of more than one claim will not enlarge this limit.  You agree that our suppliers will have no liability of any kind arising from or relating to this agreement.
In the event that any provision(s) contained in these Terms of Use is held to be invalid or unenforceable for any reason, such invalidity or unenforceability shall not affect the remainder of the terms which shall be construed and enforced as if the invalid or unenforceable term(s) or provision(s) had never existed. Tendy Herbal failure to insist upon or enforce strict performance of any term(s) or provision(s) contained herein shall not be construed as a waiver of any terms, provision or right.

Intellectual Property
Unless otherwise indicated, all Website design, text and graphics is Copyright of Tendy Herbal.

All Rights reserved. Except as stated herein, none of the material may be copied, downloaded, displayed, posted, transferred or duplicated in whole or part in any form or by any means for any purposes unless such use is permitted by Tendy Herbal.

Trademarks
All trade names, domain names, brand names, trade symbols, logos, slogans, trademarks or services marks consisting of the name Tendy Herbal and whether followed with an asterisk (*) or TM are trademarks or proprietary interests of Tendy Herbal. This includes other trade names, product names, brand names, trade symbols, logos, slogans, trademarks, service marks, or company names that are indicated on this Website are of Tendy Herbal as well.


Links
The site may contain links to third-party websites and services, and/or display advertisements for third-parties.  Such Third-Party Links & Ads are not under the control of Company, and Company is not responsible for any Third-Party Links & Ads.  Company provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads.  You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices.
 
Dispute Resolution
Any dispute arising in connection with these Terms of Use or in connection with the use of the website which cannot be resolved by good faith negotiations shall be referred to mediation or to arbitration.
 
No Unlawful or Prohibited Use
As condition of your use of this Web Site, you will comply with all applicable laws, statutes, ordinance and regulations regarding your use of our service and any related activities. In addition, you warrant that you will not use this Web Site for any purposes that is unlawful or prohibited in law or by these terms, conditions and notices. You agree:
 
Not to upload, post, email or otherwise transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive if anothers' privacy, hateful, or racially, ethnically or otherwise objectionable.
Not to upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, file or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment.
Not to collect or store personal data about other users.
Not to interfere with or disrupt the service or services or networks connected to the service, or disobey any requirements, procedures, policies or regulations of the networks connected to the service.
 
Security
We guarantee that all reasonable precautions to protect your tendyherbal.com transactions have been taken so that you can have as safe and secure a shopping experience as can be reasonably provided.

Rest assured that when you place orders & purchase items on tendyherbal.com, your transactions are encrypted using Secure Sockets Layer (SSL) encryption technology. The encryption scrambles the information transmitted across the Internet, including your information such as your names and address. SSL also verifies the identity of the server and confirms that the original message arrives safely at its destination.

Tendy Herbal reserve the right to make changes in the information contained in this Description and Policies without prior notice.