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WELCOME TO YOUR NATURAL HEALTHCARE CENTRE
All products sold are NOT RETURNABLE AND REFUNDABLE except for quality defects. If there is , kindly refer to the PRODUCT DEFECTS section below for new product replacement.
1. All parcel will be packed in Box or Flyer. If parcel is not in good condition upon receipt, please do not accept.
a. Take a photo of your consignment note and parcel.
b. Do not sign or accept parcel and return to us.
c. Send us the photos and we will ship out a new parcel within two (2) working days.
2. If you accidentally receive the parcel and only find the defect products after open,
a. Take a photo of the defect product and send to our customer service
b. We will replace item within two (2) working days.
3. If you find that product received isn't what you ordered,
a. Take a photo of the product and send to our customer service
b. If we ship the wrong product to you, you can return back and we will send out the right product to you within two (2) working days.
If you have any questions or suggestions about our Return and Refund Policy, or any queries with regard about direction of product consuming,do not hesitate to contact us: